Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent,
Can dealerships edit or remove reviews?
No. Hyundai personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines,
%3No Profanity or inappropriate defamatory remarks
%3No Personal Identifying information (e.g., customer phone number or email)
%3No Competitor references (e.g., another brand or dealership)
%3Dangerous behavior (e.g. threatening to harm employees or others)
%3Lack of adequate text (e.g., symbols, emoji%9s and random letters)
Reviews on the product and not the customer%9s Sales or Service experience
Parts and Accessories
About Hyundai Pakistan
A written promise from Hyundai Premium to repair or replace a component of vehicle that develops a fault due to material or workmanship within a fixed period of time.
Any component, except the items specified hereafter, of your new Hyundai vehicle is covered for 48 months from the date of original retail delivery or date of first use, or 100,000 km, whichever comes first.
Paint and surface corrosion, warranty covers paint defects and/or other than perforation, such as cosmetic or surface corrosion due to defect in paint material or workmanship, for 24 months from the date of original retail delivery or date of first use, or 50,000km, whichever comes first.
Tire, Battery and Audio Navigation unit are warranted by their respective manufacturers, for details please see the related Warranty Condition Card provided with the vehicle.
Warranty Services will be provided by authorized Hyundai distributor or dealers without charge for parts or labor. This warranty will not apply to the warranty service performed by those other than authorized Hyundai distributor or dealers.
Hyundai reserves the right to furnish final decision in all warranty claims.
Repair or replacement of any component originally manufactured by Hyundai that is found to be defective in material or workmanship in normal use and maintenance, except any item specifically referred to in the section “What is not covered”.
Including checking, tightening, adjusting, engine tune-ups, fuel-system adjustments, wheel balancing, cleaning, lubrication, oil changes, replenishment of fuel, engine oil, transaxle fluid, brake fluid, clutch fluid, power steering fluid, battery electrolyte fluid, anti-freeze coolant, windshield washer fluid, air-conditioner refrigerant and tire rotation.
Normal maintenance items are warranted in normal service, only when the replacement in the result of defect in material or workmanship.
Such as fuel, telephone, travel, loading inconvenience, commercial and / or personal loss and loss of use of the vehicle.
Any economic loss including (without limitation) payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expense, lodging bills, food, other travel costs, storage charges and other incidental or consequential loss or damage.